Concept 879 Training & Courses
Re-Launching SUMMER, 2026
Team training doesn’t have to feel like another order from management, it can feel like a gift to your team.
Most trainings get eye rolls. Ours get buy-in.
Why We’re Different
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Times have changed, but the way we train staff seems to stay the same.
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Our courses are designed for today’s fast‑paced, on‑the‑go senior care professionals who want to learn at their own pace — and actually use what they learn.
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These are not clinical or compliance trainings (though those are essential). We focus on what’s often forgotten: CULTURE — the secret sauce of every successful and thriving community.
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Our approach centers on CONNECTION & CULTURE.
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When everyone understands the why behind their work, staff engage more deeply, buy‑in comes naturally, and morale and retention grow.
Reaching your Residents Series
Reaching Your Residents Series™, Course 01129 Team Understanding the Role of Engaging in Senior Living
This fast, practical, self‑paced course (under one hour) validates every staff role and shows how everyday tasks can become meaningful resident connections. Instead of simply “being polite,” staff learn strategies to truly engage with residents ; creating moments that matter and building relationships that enrich community life.
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Validate every staff role as essential to resident engagement
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Transform routine tasks into opportunities for meaningful connection
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Learn practical strategies to move beyond surface‑level interactions
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Build confidence in creating moments that matter for residents
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Strengthen community culture through authentic staff‑resident relationships
Audience: All team members working in senior living communities — including personal care, assisted living, skilled nursing, dining, housekeeping, activities, and administrative staff. Ideal for onboarding, refresher training, or team culture development.
What Teams Are Saying: Pilot groups described this course as “insightful, motivating, and exactly what we needed.”
Reaching Your Residents™ Series, Course 00424-Planning Senior Enrichment Programs
This course is designed for new and seasoned activity professionals, as well as those seeking to elevate their knowledge or enter the field. This course explains the why, the science, and the how behind building effective, meaningful enrichment programs. Participants will gain practical strategies to design activities that go beyond routine, creating experiences that engage residents, foster connection, and strengthen community culture.
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Understand the principles and science behind effective enrichment programming
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Learn to design programs that are purposeful, engaging, and resident‑centered
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Build confidence in planning activities that meet diverse resident needs
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Strengthen community culture through meaningful, well‑structured programs
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Gain tools to evaluate and adapt programs for lasting impact
Audience: Activity professionals, program planners, and team members involved in resident engagement or enrichment. Ideal for onboarding, skill-building, and leadership development in life enrichment departments.
Reaching Your Residents Series™, Course 00108-Fundamentals of Memory Care Engagement: Strategies for Planning Dementia Programs
This course provides practical tools for real‑world engagement with residents living with dementia. Participants will learn creative methods, and evidence‑based approaches that help Activity Directors and caregivers design meaningful programs, recognize behavioral cues, and connect with residents at every level of ability. Ideal for activity teams, caregivers, and memory-care leaders seeking to build confidence in dementia programming.
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Gain strategies for planning dementia‑specific programs that truly engage
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Apply creative and evidence‑based approaches to daily interactions
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Recognize behavioral cues to better understand resident needs
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Strengthen staff confidence in connecting with residents at all stages of dementia
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Enhance quality of life through purposeful, person‑centered engagement
Audience: Activity professionals, caregivers, and all team members who support residents in memory-care or dementia programs. Ideal for activity planning, staff development, and caregiver training focused on person-centered engagement.
Reaching Your Residents™ Series, Course
00805-Using the G.I.V.E Model: Power to Residents, Strength to
Communities
This course equips senior living teams with the tools to apply the G.I.V.E. Model — a culture-shift framework that redefines engagement from the inside out. Staff learn how to empower rather than fully control, guiding residents to take the lead through their own strengths and passions. The result is a more confident team with a stronger sense of community ownership — one that communicates effectively, works efficiently, and supports residents with greater purpose. Communities benefit from higher participation and smoother daily operations as residents take active roles in programs and decision-making, while staff gain practical skills that enhance service quality, teamwork, and overall retention,
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Apply the G.I.V.E. Model to everyday programming and interactions.
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Confidently transition from staff-directed to resident-driven engagement.
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Foster resident leadership that energizes the entire community.
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Strengthen team collaboration through shared ownership and trust.
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Build a culture where staff and residents feel equally valued, connected, and empowered.
Audience: Ideal for activity directors, program coordinators, and senior living leaders seeking to strengthen community culture, enhance staff empowerment, and promote meaningful, sustainable engagement that benefits both residents and teams alike.
OPTIONAL ADD-ON SERVICES
Available when contracted separately
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On-site training visits
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Program evaluations and improvement planning
WHY CHOOSE Co879 TRAINING
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Built from lived experience — not theory
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Fast, effective, and easy to roll out
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Designed for real senior living teams & senior care professionals with relatable examples
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Focused on culture, not compliance
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Improves staff confidence and resident satisfaction
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All Concept 879 courses include a Certificate of Completion to recognize professional development hours.
Flexible Learning
Our course can be taken anywhere, at any time. Every session reconnects your team to purpose
and pride in their work.
BRING Concept 879 TRAINING TO YOUR ORGANIZATION OR START LEARNING ON YOUR OWN
Don’t just take another training — invest in growth that transforms how your team connects, leads, and delivers care. Our self-paced courses build confidence, strengthen leadership skills, and prepare individuals for advancement while improving workplace culture and performance from day one.
Re-Launching SUMMER 2026